Terms of Service
Last updated: May 2026
These Terms of Service govern access to and use of the Najda24 application and website.
Acceptance of Terms
By downloading the application or using the Najda24 service, you unreservedly accept these Terms. If you do not accept these terms, please do not use the service.
Service description
Najda24 is a platform connecting motorists with certified roadside assistance providers. Najda24 itself is not a service provider but a technical intermediary.
User obligations
The user agrees to provide accurate information, to use the service only when there is a genuine need, to respect service providers, and to pay for services at the agreed rates.
Pricing
Prices are shown in the app before confirming a request. Payment is made directly to the provider or via the platform depending on the chosen method.
Liability
Najda24 acts as an intermediary and cannot be held liable for the actions or omissions of independent service providers. In case of dispute, Najda24 commits to facilitating mediation between the user and the provider.
Termination
You may stop using the service at any time. Najda24 reserves the right to suspend or terminate a user's access in the event of a breach of these Terms.
Applicable law
These Terms are governed by Moroccan law. Any dispute relating to their interpretation or execution shall be submitted to the competent courts of Casablanca, Morocco.