Legal documents
Najda24 is a platform that connects drivers with independent roadside-assistance professionals. Interventions are carried out by the partners, under their own responsibility.
Delete your account
You can delete your account at any time:
- In the app: Profile → Account → “Delete account”, then confirm.
- By email: if you no longer have access to the app, write to contact@najda24.ma from your account's email address or stating your account's phone number. We verify your identity before deleting anything.
After deletion, you can no longer sign in. Some data is kept for a limited time where the law requires it or to handle a dispute:
- Account data and request history: 2 years
- National ID card (CIN), professional documents and driving licence: 1 year
- GPS positions, messages and photos of a request: 12 months after the request ends
- Payments, invoices, commissions: 10 years
- Verification code log: 30 days
- Emergency contacts: 2 years at most
At the end of these periods, the data is deleted or anonymised, unless an ongoing dispute or a legal obligation requires keeping it longer.